This Accessibility Compliance Statement pertains to the website www.marketquest.gr, which operates as an e-commerce platform and provides users with functionality such as browsing, product searching, viewing detailed information, adding items to a cart, and completing electronic orders, all aimed at serving consumers efficiently. The website's upgrade was completed on June 28, 2025, by the company Hyper Center – Apostolopoulos Perros Panagiotis, following a commission by the company MARKET QUEST COMMERCIAL AND IMPORT COMPANY OF ELECTRONIC, ELECTRICAL, AUDIO PRODUCTS AND FURNITURE – SOCIETE ANONYME.

The accessibility of the digital service was assessed in accordance with the European Standard EN 301 549 (2021 edition) and the Web Content Accessibility Guidelines (WCAG) version 2.1 at conformance level AA, as defined by relevant European and Greek legislation. The evaluation was performed using automated tools, specifically the WAVE Web Accessibility Evaluation Tool, and was supported by manual testing of key accessibility components, including verification of alternative text, keyboard navigation, screen reader compatibility, and interaction with assistive technologies. The platform is fully custom-built and has been tested on major web browsers, including Chrome, Firefox, Safari, Opera, and Microsoft Edge.

The website is considered fully compliant with the requirements of Article 22 of Greek Law 4994/2022 (Government Gazette A’ 215/18.11.2022), which transposes into national law Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 concerning the accessibility requirements for products and services. According to this legal framework, any digital service offered to consumers after June 28, 2025, must adhere to specific accessibility requirements that ensure equal access for persons with disabilities or other functional limitations.

This statement confirms that the website has implemented all applicable success criteria of WCAG 2.1 at level AA, as required by Article 9 of EN 301 549, which serves as the designated technical reference for accessibility in the European Union. All critical elements of the website—including navigation, buttons, forms, informational content, content processing tools, and order workflows—have been evaluated in terms of perceivability, operability, understandability, and robustness, in accordance with international standards.

This declaration reflects the accessibility status of the website as of June 28, 2025. It should be noted that any future modification, content expansion, or structural redesign of the platform may affect the accessibility level and could necessitate a new audit. For this reason, accessibility compliance is reviewed on an annual basis, with the objective of maintaining continuous conformance over time. Any potential accessibility issues arising from third-party embedded components or external services are assessed separately.

This Accessibility Compliance Statement may be presented upon request to the competent regulatory authorities, as provided for in Article 22(3) of Law 4994/2022. It is retained by the contractor as official documentation of accessibility compliance for this project.

For further information or to report accessibility concerns, users may contact the technical support team of the contractor (Hyper Center – Apostolopoulos Perros Panagiotis) using the contact details listed on the official website of the service.

Technical Documentation

The development of the website was guided by the international Web Content Accessibility Guidelines (WCAG), version 2.1 at conformance level AA. Compliance with these standards was confirmed using the WAVE/WEBAIM accessibility evaluation tools. Screenshots verifying the successful results of this evaluation are available as supporting documentation.